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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Zio Pepe products

The group "New Technologies" offers for review the products of the plant Zio Pepe: shovels, brushes, oven accessories, tool holders, stainless steel serving spoons, graduated decanters, thermal container trolleys, stackable containers, rolling pins, scrapers, oil bottles, receipt needles, pizza knives, stud carts, insulated bags, baking trays
  • Pizza Shovels Zio Pepe
    Pizza Shovels
    A35, A30X, etc.
  • Oven brushes and accessories Zio Pepe
    Oven brushes and accessories
    ASPAZ, ASPAZM, etc.
  • Tool holders and stands Zio Pepe
    Tool holders and stands
    AS44, ACOJ, etc.
  • Pizzeria Accessories Zio Pepe
    Pizzeria Accessories
    ACUG, RCUG, etc.
  • Stud carts for baking sheets Zio Pepe
    Stud carts for baking sheets
    CARG, CARG2, etc.
  • Insulated bags for transportation Zio Pepe
    Insulated bags for transportation
    DB035, DB050, etc.
  • Pizza serving products Zio Pepe
    Pizza serving products
    APIA, APIAS, etc.
  • Pizza Pans Zio Pepe
    Pizza Pans
    RV50/8, PP30, etc.

NEW TECHNOLOGIES GROUP

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